Privacy Policy

Who We Are

This website is operated by Casa do Oceano, a beachfront accommodation in Santa Cruz — Silveira, Portugal. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Portuguese law.

What Data We Collect

We collect personal data that you voluntarily provide to us, specifically when you use our contact or booking enquiry form. This may include:

• Identity data — your first name and last name
• Contact data — email address and phone number
• Booking data — preferred check-in and check-out dates, number of guests
• Communication data — any message or special request you include in the form

We do not collect payment or financial data through this website.

How We Collect Your Data

Your data is collected through the contact form on this website. The form is processed via Formspree (Formspree, Inc.), a third-party form processing service. When you submit the form, your data is transmitted securely to Formspree's servers and forwarded to us by email. Formspree acts as a data processor on our behalf. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.

Why We Process Your Data

We process your personal data for the following purposes:

• To respond to your enquiry — when you contact us about availability, pricing, or any question about your stay (legal basis: legitimate interest / pre-contractual measures)
• To manage your booking — to confirm, organise and provide our accommodation services (legal basis: performance of a contract)
• To comply with legal obligations — such as guest registration requirements under Portuguese law

We do not use your data for marketing purposes unless you have given explicit consent. We do not sell or share your data with third parties for their own marketing.

Who Has Access to Your Data

Your personal data may be shared with the following parties, only to the extent necessary:

• Formspree, Inc. — form processing (data processor)
• Email provider — to deliver and store enquiry emails
• Portuguese authorities — guest registration as required by law (SEF/immigration)

We do not transfer your data outside the EU/EEA except where our service providers (such as Formspree) maintain appropriate safeguards in compliance with GDPR, including Standard Contractual Clauses.

Cookies

This website uses cookies — small text files stored in your browser — for the following purposes:

• Essential cookies — required for the website to function and for cookie consent preferences. These are always active.
• Analytics cookies — if enabled, these help us understand how visitors use the website (e.g. pages visited, time spent). We use this information to improve the website. These cookies are only set with your consent.

You can manage your cookie preferences at any time through the cookie settings banner on this website, or by adjusting your browser settings.

How Long We Keep Your Data

We retain your enquiry data for as long as necessary to respond to your request and manage any resulting booking. After your stay, we retain basic booking records for the period required by Portuguese tax and accommodation law (typically up to 5 years). After this period, your data is securely deleted.

If you contact us but do not make a booking, we delete your enquiry data within 12 months.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — ask us to delete your data, where there is no legal obligation to retain it
• Right to restrict processing — ask us to limit how we use your data
• Right to data portability — request your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at book@casadooceano.com. We will respond within 30 days.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados — CNPD) at www.cnpd.pt.

Embedded Content

Pages on this website may include embedded content from third-party services (such as images or maps). Embedded content from other websites behaves as if you had visited those websites directly and may collect data, use cookies, or track your interaction. We recommend reviewing the privacy policies of any third-party service whose content appears on this site.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

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